Introducing Sahaaya 2.0 (Namma Bengaluru): A Comprehensive Grievance Resolution App

Sahaaya 2.0 (Namma Bengaluru) is a groundbreaking mobile application developed by Bruhat Bengaluru Mahanagara Palike (BBMP) exclusively for the citizens of Bengaluru. This unified platform seamlessly integrates multiple departments, including BESCOM, BWSSB, BMTC, BMRCL, BMRDA, and BDA, empowering users to register their grievances and complaints with unparalleled convenience.

Key Features of Sahaaya 2.0 (Namma Bengaluru):

• Unified Application:

  • Consolidates all major BBMP departments onto a single platform, allowing users to access services and register grievances for various departments without the hassle of switching between multiple apps or websites.

• Grievance Registration:

  • Enables users to effortlessly register grievances with specific departments using text, photos, and videos. This provides detailed information about the issues, facilitating efficient and effective resolution by the concerned authorities.

• Integrated Grievance Management:

  • Incorporates grievance modules from different departments, allowing users to access and register grievances against any of these departments through a single platform. This eliminates the need to navigate multiple websites or apps, saving time and effort.

• Real-Time Status Updates:

  • Provides citizens with real-time updates on the status of their registered grievances. This ensures transparency and keeps users informed about the progress of their complaints, giving them confidence that their issues are being addressed promptly.

• Multimedia Support:

  • Supports the submission of grievances in various formats, including text, photos, and videos. This allows users to provide visual evidence or additional details, enhancing the understanding of the issues for better resolution by the departments.

• User-Friendly Interface:

  • Features an intuitive and user-friendly interface, making it accessible for all citizens of Bengaluru. Users can navigate through the various features and options effortlessly, ensuring a seamless and hassle-free grievance registration experience.

Conclusion:

Sahaaya 2.0 (Namma Bengaluru) is a revolutionary application that empowers citizens to register grievances and track their progress with ease. Its unified platform, multimedia support, and real-time status updates create a transparent and efficient grievance resolution process. Download the app today to seamlessly register complaints and stay informed about the status of your grievances.