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Spikko Telecom LTD
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- CCAgent
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4.2
Communication - Step into the seamless world of mobile business communication: CCAgents App A revolutionary app, CCAgents is designed for businesses of all sizes, from small start-ups to large enterprises, providing an advanced platform for easy management, monitoring and record all mobile activity within the organization. Seamless Integration Voice calls, text messages and instant messages are seamlessly integrated and easily logged into existing management systems such as CRM, ERP and voice recording infrastructure. With CCAgents, every customer interaction is captured and synced into the CRM, ensuring a complete view of their journey. The Power of Mobile Integration Unlock the power of mobile integration to enhance your organization's business processes with this app. CCAgent Features: Seamless Integration: The app seamlessly integrates mobile commerce communications into your company’s processes, making it easy to manage, monitor, and record all of your organization’s mobile activities. Comprehensive mobile activity tracking: The app captures and records all voice calls, text messages, and instant messaging interactions employees have with customers, ensuring every interaction is captured effectively. Integration with existing management systems: The CCAgents app integrates with your existing management systems, such as CRM, ERP, and voice recording infrastructure, making it easy to synchronize and track customer conversations and communications. Improved customer journey: By adding mobile communications to the customer journey within your CRM, the app ensures that every customer interaction contributes to a complete understanding of their journey, thereby enhancing customer engagement. Business WhatsApp Integration: The platform supports activation of additional Business WhatsApp, providing an expanded and integrated business communication channel. Mobile2CRM Business Account Required: In order to take full advantage of the app’s features, a valid Mobile2CRM business account is required. Conclusion: With its seamless integration, comprehensive mobile activity tracking, and integration with existing management systems, you can easily manage and monitor all your mobile activities. By adding mobile communications to the customer journey in your CRM and integrating Business WhatsApp, you can ensure a comprehensive view of customer interactions and provide expanded communication channels. Unleash the potential of the CCAgents app by adopting its advanced mobile integration capabilities.
